Crisis mental health support
There is now a simpler way for people to find the right support in a mental health crisis.
If you, or someone you know, is experiencing a mental health crisis, you can now call NHS 111 and select option 2 for urgent mental health support.
NHS 111 is available 24/7.
If you are deaf or have hearing loss please use NHS 111 – SignVideo or use the 18001 111 Relay UK app.
Don’t worry, local freephone crisis service numbers in your area will still be active for a while to make sure you always get the support you need, and are available 24/7. You can find a current list of local freephone crisis service numbers on the NHS North East and North Cumbria website.
Crisis resolution and home treatment team
The crisis resolution and home treatment team (Newcastle and Gateshead) is a team of experienced mental health staff, which includes nurses, social workers, psychiatrists and pharmacy staff. They carry out assessments and home treatment for people over 16 experiencing a mental health crisis, as an alternative to hospital admission.
If you need urgent help with your mental health right now and live in Newcastle or Gateshead, you can call the crisis resolution and home treatment service on 0800 652 2863 or 0191 814 8899.
There is a text number for people who are Deaf and/or have communication difficulties: 07919 228 548
