Carers

We are committed to ensuring that carers are recognised as important partners in the care of patients and to promoting a carer-friendly culture.

Acknowledging carers and other family members and the important role they play in providing care helps staff to provide the best care for patients.

The Care Act 2014 introduced new duties to health and social care providers. Duties relevant to health services include:

• helping to prevent people developing care and support needs
• providing information and advice
• involving carers in discharge plans

The Trust has worked in partnership with Newcastle City Council, Newcastle Carers and Barnados Young Carers to develop a number of commitments and a package of interventions to improve the experiences carers have whilst supporting patients.

We have also signed up to ‘John’s Campaign‘.

Carers Information Pack

If you look after someone, we have a Carers Information Pack which you may find helpful. Speak to the nurse in charge of the person you care for, who will be able to help.

Useful contacts

Newcastle Carers

Telephone: 0191 275 5060

Email: [email protected]

Gateshead Carers Centre

Telephone: 0191 490 0121

Email: [email protected]

North Tyneside Carers Centre

Telephone: 0191 643 2298

Email: [email protected]

Carers Northumberland

Telephone: 01670 320025

Email: [email protected]

Carers Direct

Helpline: 0300 123 1053

Text phone user prefix with 18001 or download the NGT lite App to use text relay on other electronic devices

Newcastle Hospitals Dementia Nurse Specialist Team

Telephone: 0191 213 9605

National Resources

Carers Trust

The Carers Trust provides health and social care professionals with trusted information and best practice as part of their work with carers

Carers UK

Carers UK campaign to protect and extend the rights of carers. They provide practical advice and support to carers.