Use this link to enable the ReciteMe accessibility toolkit Enable ReciteMe accessibility tools
Use this link to enable the ReciteMe accessibility toolkit

Accessibility tools

Enable ReciteMe accessibility tools
Home > About Newcastle Hospitals > Corporate information > Reports and publications > Mental Health Matters strategy > Mental Health Matters strategy ambitions

Mental Health Matters strategy ambitions

Our Mental Health Matters strategy ambitions are aligned to our 5Ps – patients, people, pioneers, performance and partnerships.

Patients

High quality care, in a safe and suitable environment.

People

High quality training, education, supervision and support for staff.

Pioneering

Improved outcomes – improved patient experience, reducing inequalities, holistic and integrated care, learning together from patient experience, closer working with partners.

Performance

Governance structures overseeing mental health and wellbeing embedded at every level in the organisation from ward to board.

Partnerships

Easily accessible digital resource for all mental health matters within Newcastle Hospitals, bringing relevant information together in one place, links with other providers

Our ambitions

Ambition 1

High quality care, in a safe and suitable environment.

We will
  • Provide highly trained and suitably skilled staff to deliver high quality, safe, effective, and dignified care in all settings.
  • Consider safety, dignity, wellbeing, and patient and carer views when developing our services and clinical environments.

Ambition 2

High quality training, education, supervision and support for staff – for effective care delivery and supporting their own.

This will build on existing work including Care For Me With Me, the trust wellbeing strategy, and align with existing services including occupational health, health psychology, psychiatric liaison and the chaplaincy service.

We will
  • Develop training for all staff, with tailored training for areas with the greatest need, such as children’s services, maternity, intensive care, emergency department and other services providing urgent care for patients experiencing mental health difficulties.
  • Work with experts, including people with lived experience, carers, mental health trusts and 3rd sector organisations to develop and deliver mental health training.
  • Support staff with high quality clinical supervision and promote effective practice.
  • Support staff to access resources by signposting staff wellbeing services and occupational health.

Ambition 3

Improved outcomes- improved patient experience, reducing inequalities, more holistic and integrated care, learning together from patient experience, closer working with partners.

We will
  • Listen to, care for, and look after you as a whole person, considering both physical and mental wellbeing and supporting their loved ones.
  • Engage patients and carers in reviewing and developing our services. 
  • Listen to and respond to feedback from patients, carers and partners. 
  • Learn from incidents related to mental ill health, through effective review, reflection and effectively sharing the learning with colleagues at every level.
  • Keep up to date and respond to developments to support people with mental health needs effectively in the future.

Ambition 4

Governance structures overseeing mental health and wellbeing will be embedded at every level in the organisation from ward to board.

We will
  • Develop a Mental Health Committee reporting to the Board via the Quality Committee, including specialists in mental health and experts by experience. This group will ensure mental health has its own dedicated agenda within Newcastle Hospitals. It will provide assurance that each Clinical Board and service has effective processes embedded to address patient, carer and staff mental health and wellbeing. There will be clear executive oversight and dedicated leadership at all levels.

Ambition 5

Development of an easily accessible digital resource from all mental health matters within Newcastle Hospital, bringing relevant information together in one place with links to our local specialist mental health provider (Cumbria, Northumberland, Tyne and Wear Mental Health Foundation Trust, (CNTW)) and other relevant providers (Partnerships).

We will
  • Develop an easily accessible digital resource for staff to signpost patients, carers and colleagues to services, to offer holistic support.
  • Ensure the provision of accurate, accessible, and up to date information for staff, patients and carers.